Generally, when we encounter somebody asking regarding the Tax Exempt status, kindly ask them to submit documents showing that they are tax exempt, you can tell them that these documents will be submitted to the appropriate department for verification. Please note that document verification for tax exempt status may take up to 15 business days. Until all documents are verified, all applicable sales taxes will be charged.
** Previously paid sales taxes are NON-Refundable (even if their documents gets verified for tax exemption).
1. If a distributor has a re-sellers certificate from their state, can they file it with OG and not pay the tax?
Generally yes. However, they have to send the documents to us first for verification to make sure it's valid. After it's been approved/verified by us, we'll not charge taxes.
2. If they can file the certificate, will they be able to order from their back office and not pay, or will they need to call in their order?
This feature will not be ready until 3-4 Weeks.
3. Will non-profits have to pay the sales tax, and will they be able to order from their back office or will they need to call in their order?
Different states have different laws regarding this. Again they need to send us documents (i.e. exemption certificate) and we will verify with our accounting firm.
Before their tax status is approved/verified by OG, all sales are taxable.