There are many reasons that your order may be put on hold. To avoid any delays with personalized items, please make sure to enter your registered information as shown under your Organo distributor profile.

Our Business Tools team will make every effort to contact you by phone or by email to give you more details into why your order is on hold. If you have any further questions, please email us at or call our customer service hotline at 1-877-674-2661.