Did not find what you were looking for? Please check the FREQUENTLY ASKED page for additional information, otherwise, please contact us either By an email to or You may also call 1 877 674 2661 (1-877-ORGANO1). Hours: English and Diamond English: 24 hours and 7 days a week. Spanish Monday to Friday: 5:30 a.m. to 7:00 p.m. PST Saturday and Sunday 7:00 a.m. to 4:00 p.m. PST French and Mandarin Monday to Friday: 8:00 a.m. to 5:00 p.m. PST

USA OG Visa Prepaid Card
How many OG Visa cards can a distributor have? Only one (1) card can be requested per distributor; however, if there is a co-applicant in the OG account,...
Wed, 7 Feb, 2018 at 3:38 AM
Business Tools
Where can I purchase brochures, banners, business cards etc? You may purchase product and compensation brochures, banners ,your personalized business car...
Wed, 7 Feb, 2018 at 3:38 AM
BrewKup Instruction Manual – Troubleshooting
BrewKup Instruction Manual – Troubleshooting    POWER    The machine won’t turn on.    - If the machine is plugged in and won’t turn on, try a different out...
Wed, 7 Feb, 2018 at 3:38 AM
Address Verification System (AVS)
At Organo Gold , it has always been our top priority to maintain our distributor's security and confidence in our ordering system.  Please be advised t...
Wed, 7 Feb, 2018 at 3:38 AM
Refunds through check payment
We issue REFUNDS through check payment during the following circumstances: 1.   For orders returned within one year but by the time the refund is process...
Wed, 7 Feb, 2018 at 3:38 AM
USA OG Wallet
How do I sign up for an OG Wallet account? Organo Gold will create your OG wallet account on your behalf at the time of your registration. Once created, ...
Wed, 7 Feb, 2018 at 3:38 AM
Business Tools Now Ships To Puerto Rico & the Virgin Islands!
Wed, 7 Feb, 2018 at 3:38 AM
Puerto Rico Shipping Update/ Actualización con respecto a los envíos en Puerto Rico
Effective September 16, 2014, all orders shipping to Puerto Rico will now be shipped locally from our warehouse in Cataño. In line with this, please be advi...
Wed, 7 Feb, 2018 at 3:38 AM
USA Payment Methods
1. Credit Card Payment   We accept Visa, OG Visa and Mastercard  for payments made through the back office.  2. OG Visa Payment (Hyperwallet) The o...
Wed, 7 Feb, 2018 at 3:38 AM
Puerto Rico Procedures for RETURNS and REFUND Information
To exchange or return a product, the Distributor must follow the procedures below: a)  Call Distributor Support or send an email to support@organogold.c...
Wed, 7 Feb, 2018 at 3:42 AM