Refunds by Check

Edited

We will issue a refund by check under the following circumstances: 1. In cases where returns are made within one year, but the refund is processed after the one-year period has elapsed, it is essential for us to verify the original payment method. To facilitate this process, we kindly request that you provide a copy of the bank statement that reflects the original transaction. Additionally, we will need a photocopy of both the front and back of the credit card that was used for the purchase. It is important to note that all the information provided must correspond with the details we have on record. 2. If the credit card that was utilized for the purchase has either expired, been canceled, or is no longer active, we will require a letter or statement from the bank that confirms the account's inactive status. Furthermore, if your current address is different from the one we have on file, you will need to submit a recent billing statement or a utility bill that reflects your current address. Please ensure that all documentation submitted aligns with the information associated with your account.