Shop OG FAQ

1) Why should I consider making a purchase from Shop OG? Shop OG is dedicated to providing exceptional products and top-notch service, which enables you to:

● Enjoy the convenience of purchasing Organo products through our website at any time, day or night, 24 hours a day, 7 days a week.

● Effortlessly track the shipment status of all your orders, ensuring you are always informed about your purchases. 2) If I have any inquiries regarding Shop OG, who should I reach out to? If you have any questions or require assistance, please do not hesitate to get in touch with your referring Distributor. Alternatively, you can also call the Organo Customer Service team, who are more than happy to help with any queries you may have. 3) Is there a fee for customers to join Shop OG? No, there is absolutely no cost associated with using the website. It is completely free for customers, with no hidden fees or charges. 4) What is the process for returning products? Should you have any concerns related to shipping or returning products, we encourage you to contact the Organo Customer Service team for guidance and support. 5) Are taxes included in the product prices? The prices listed for our products do not include tax, as tax rates can vary depending on your location. The applicable tax will be calculated and added to your order total during the checkout process. 6) Can I place a retail order without the referral information of a Distribution Partner? Yes, you can still place an order without having a referral. If you need any help, please feel free to reach out to our Customer Service team for assistance. If you were referred by a Distribution Partner, simply enter their membership ID number in the designated popup window of the shopping cart. By doing this, you will ensure that your purchase is credited to that Distribution Partner. 7) What happens if I decide to sign up as a new Distribution Partner? How will this affect my Shop OG membership? To become a new Distribution Partner, please contact the sponsor who introduced you to the Organo business. After signing up as a new Distribution Partner, you have the option to cancel your Shop OG membership at any time.