Can I make any changes to my order (while in transit)/ Order Intercept?
Edited
This document outlines the protocol for contacting the shipping carrier regarding delivery changes. It is essential for receivers to understand the conditions under which they may intervene in the delivery process.
Contacting the Shipping Carrier
In the event that the initial delivery attempt fails, the receiver has the option to directly contact the shipping carrier. This allows the receiver to request modifications to the delivery date or address.
Conditions for Contacting the Carrier
It is important to note that the receiver may only reach out to the shipping carrier under the following circumstance:
The initial delivery attempt has failed.
By adhering to this policy, receivers can ensure a smoother process for managing their deliveries.