Refunds by Check

We will issue a refund by check in the following circumstances:

1. For returns made within one year where the refund is processed after the one-year mark, we need to verify the original payment method. To do this, we require a copy of the bank statement showing the original transaction and a photocopy of the front and back of the credit card used. This information must match the details we have on file.

2.  If the credit card used for the purchase has expired, been cancelled, or closed, we require a letter or statement from the bank confirming that the account is no longer active. Additionally, if the current address is different from what we have on file, a recent billing statement or utility bill must be provided. All documentation must match the information on the account.