Product Information
Allergies and Peanut Inquiry
Our Tea manufacturer has no allergens in their facility. Therefore there is no risk that our Tea products can come in contact with peanuts or any othe...
Bee Venom Mask - How is venom collected and why is cruelty-free?
The venom is safely collected by placing a glass pane near the hive. The bees are inclined to try and sting the glass because it has a very mild curre...
Overview of Organo Products' Testing Process
Organo is proud of the quality of our products and the companies that manufacture for us globally. Organo ensures product compliance with local regula...
Why is the Mycelium purchased recently lighter in color? Does this impact quality and potency?
Our Mycelium is sourced from the same premium, natural farm as always. Natural products will have variation in color, and with age over time may shif...
What are the PH level and Ganoderma content of G3 Beauty Soap?
The OG G3 Beauty Soap would have a PH around 7, which would be a mild soap. It has no lye, and has many moisturizing ingredients like coconut oil, and...
What type of cocoa tree is the cocoa powder in Hot Chocolate derived from?
The cocoa powder in Hot Chocolate comes from the Cacao tree. This type of tree can be found in hot climates, including Africa, South America, and othe...
Do OG coffee beverages contain catechols?
All our coffee products do contain Catechols, especially the products containing caffeine.
Tannin in OG Green Tea and Red Tea?
Yes, they do. For some people, the bitter taste of tannin is pleasurable. However, as always, people react differently to various food components, and...
Is the glucose syrup used for Latte derived from corn?
The Glucose Syrup inside the creamer contains corn starch
Are your products Vegan?
The following OG products are without any animal ingredients, and manufactured under HACCP and GMP environment to reduce cross contamination risks the...
Are your products certified Halal?
With the exception of our personal products OG Smile, G3 Soap, capsules, espresso and OGX , all of our products are certified Halal. Please be advise...
Why doesn't OG Smile contain fluoride and what is the benefit of that?
There are a number of reasons why we do not include fluoride in OG Smile. First, most people get plenty of fluoride in their drinking water, since the...
Does your coffee contain caffeine?
Our instant coffee beverages are not decaffeinated and contain approximately the same amount of caffeine as your average Arabica blend. The only diffe...
Gourmet Café Supreme (Maca) in EU
Cafe Supreme in Europe has the ingredient Maca powder instead of Eurycoma longifolia that the Cafe Supreme in other countries has, because in EU, the ...
What are the product certifications of OG?
Organo ensures product compliance with local regulations in all countries where it officially conducts business. Before a local market is duly opened...
Organo Ganoderma Spores
We talk a lot about the greatness of Ganoderma here at Organo — because it is the incredible substance that’s at the core of all of our products. But ...
Palm Oil
Palm oil is not a direct ingredient added by or sourced by Organo. It is a sub-component of the non-dairy creamer used to whiten and add a creamy tex...
Is your coffee low acid?
Organo does not make claims or representations about the pH of our coffee. Coffee is, by its very nature, an acidic food. We do have some varieties (e...
Can I purchase products without becoming an independent Distribution Partner?
Yes. We would value you as a retail customer. Customers have the following options to purchase products: 1- If you know someone that sells our product...
Are the coffee beans pesticide-free?
Our products are naturally processed with no added chemicals.
Are Your Products GMO Free?
Only our organic products are guaranteed to be free of GMOs. The only completely 100% organic product at this time are: Red tea (only in US and CA), G...
Aluminum Silicate
Please be informed that we have no sodium aluminum silicate in any of our products. It was changed to silicon dioxide. Silicon dioxide, like all other...
How do we harvest Ganoderma?
We harvest our Ganoderma via "Natural Log Harvest" and not Plastic Bag Harvested Ganoderma. Most Ganoderma available around the world is the “Plastic ...
Beverage Nutrition Facts
Our products are designed to be sold wholesale, and not in sachets, therefore, the Nutritional Information of our products is printed on each of our b...
Where do you manufacture your products?
1) OG Gourmet Black, OG Gourmet Latte, OG Gourmet Mocha, OG Hot Chocolate, OG Cafe Supreme, Premium Gourmet King of Coffee are from Malaysia. 2) O...
Product Liability and Business Insurance
The Company provides liability insurance on its products only and only if these have not been tampered with and are used in accordance wi...
Are the products Kosher?
Organic Green Tea and Red Tea are kosher certified.
Which of your products are organic?
At Organo, we are proud of our green concepts and products. The following products were certified by ECOCERT. ● Organic Green Tea ● Organic Kin...
Can pregnant people take Organo products?
All additional nutraceutical intake during pregnancy should be discussed with your prenatal physician. Proper nutrition is important to maintain your ...
Can Organo products prevent/cure diseases like diabetes or cancer?
Organo products do not cure nor prevent diseases, nor are they a substitute for medical treatment or medications. Organo does NOT make any health cla...
Are you Fair Trade?
Organo would never participate in unfair trade practices. Since Organo is NOT a coffee company we cannot certify Fair Trade as we purchase f...
Can I take Organo products if I am on a certain medication?
If you are under a doctor's care, have been diagnosed with a condition or are taking prescribed medications, you should have a conversation with your ...
Are your products Gluten Free?
Organo features a wide variety of products and most of it is indeed gluten-free. Organo Gourmet Black Coffee, Premium Gourmet King of Coffee, Red Tea...
Are your products Peanut-free?
Please be informed that our OG beverage products are peanut- free. However, we cannot guarantee that it has not been in contact with any other peanut ...
Are your tea bags bleached?
The tea bags that we use for our Green and Red Teas are unbleached.
What type of sugar and creamer do you use?
We are using refined white sugar and non-dairy Creamer (which contains sodium caseinate, a milk derivative). Sodium caseinate is a derivativ...