Shipping

I would like to exchange the items I received. What is the procedure?

OG Promotional Sales packs are designed as fixed bundles and, as such, are not customizable. Unfortunately, we are unable to facilitate the exchange o...

Effective September 23, 2019, we will no longer offer free shipping for regular orders of $500 or more. However, you can still qualify for free shippi...

How long is the shipment of my product?

For regular orders placed before the cutoff time, we'll ship them the same day. Otherwise, they will ship the next business day. In either case, the s...

How can I track my shipment?

You have two easy ways to get your tracking information: Log in to your back office and navigate to your order history: Under your ID number or the "W...